Returns & Refund Policy

We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.

assignment_return Returns

You can request a return within 30 days of receiving your order. To be eligible for a return:

• Item must be unused and in original condition
• Item must be in original packaging
• Proof of purchase (order confirmation or receipt) is required

To start a return, contact us at [your email] with your order number.

payments Refunds

Once we receive and inspect your return, we’ll notify you of the outcome.

local_shipping Return Shipping

• Customers are responsible for return shipping costs, unless the item is faulty or incorrect.
• Original shipping fees are non-refundable.

report_problem Damaged, Faulty, or Incorrect

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery and include photos of the issue. We will:

block Exchanges & Exclusions

Exchanges: We do not offer direct exchanges. If you need a different item, please return your order and place a new one.

Non-Returnable Items: We do not accept returns on used items or custom/personalised products (e.g. logo-printed orders), unless faulty.